Bought my 2012 Chevy Cruze here in June 2022, car is still running great, price was fantastic for the condition of the car.
At the time of purchase I was told that the air conditioner needed to be charged and that they would take care of it for us, thought it was just a sales pitch but they actually made good on it and charged it for me a couple of weeks after I bought it, at no cost as promised.
They're good on their word and seem to treat customers fairly and respectfully. From my experience, I would definitely recommend Mike's to anyone looking to buy a car. Bryan Stebelton
I have dealt with Mike's auto center for 13 years years and they have been wonderful. Straightforward good cars great prices. No complaints at all I trust him with my life. Ted Vail
Very kind and helpful staff! Alicia Christopherson
Just got a 2010 Chevrolet traverse love it and they are great and get stuff done thanks guys. 😀 Ashley Shepherd.
Awww some place, they got my van in and out, very nice people and had no problem with there prices. Mom Leech.
Very nice guys bought my truck for them and my catylic converter went out and they fixed for me at a reasonable price. Chelsea Carroll.
My daughter and I were very happy with the purchase of the car. Nice guys to deal with, nice vehicle, and appreciated the time spent with us. Larry Sauder.
Amazing work! Great Customer Service!!! Erica Weiss
My wife and I purchased a FABULOUS vehicle from Mikes Auto Center. Randy, Eddie, and their techs are top notch. There was a small issue they quickly and courteously remedied. No hassle or fuss. One of the best car purchases I've made! We highly recommend purchasing and servicing your vehicle here. Jeffrey Furr.
Great car buying experience here at Mikes Auto Center! All in one day we were able to test drive and purchase our new used car. Great staff and fast service. They want to do good by you the customer. The day after we purchased our car we noticed a headlight out on the vehicle. We were unsure if it was like that when we purchased it or if it blew while driving around that 1st night, but they got me in that very same day within hours and they replaced the bulb for us free of charge. Fast and easy! Very nice professional staff willing to help. Thanks for the great deal and service Mikes Auto Center! Taylor Evans
Very helpful and pleasant. Recommend stopping in to see them for your car repair needs or a new used car purchase. Teresa Grant
Very knowledgeable and helpful. Does great work and tries to help people. Hanna Deal.
Very good value for the money. About a wonderful pick up truck and I love it. Eddie and Randy and Mike are wonderful. Ted Vail.
Great service & nice guys to deal with. JoAnn Wallace.
I'm a very picky buyer and mikes auto center was by far the best deal around. I shopped all over for month before I found Mikes. Looked at a lot of vehicles in the 5 to 6000 price range from private owners to the big car dealers. No one could match the deal I got at mikes. Wish I would have looked here first. Would've saved me a lot of time and hassle. They service everything they sell right there at the car lot. Highly recommended. S. Davis
i searched craigslist for a few months looking an s10, mikes had one listed and i bought it, great truck with 50,000 miles, and a great deal, thanks mikes auto center. greg belcher
These guys are very good to work with and they seem to be out to satisfy the customer more than trying to sale a car and appear to honest and that is something that is getting hard to find in this world we live in now. Thanks for helping me out may God bless all of you. Ken Bailey
Was on my way from Columbus to Cleveland and my car started misfiring...just a situation nobody wants to deal with on a quick road trip. The whole staff was very friendly (which is kinda hard to find in this industry sometimes) and Mike was more than helpful. Got me back on track unbelievably fast and was a great overall experience. If I ever have a chance to send friends there I'm taking it. Hunter Adams
Good service and fair prices. Keep up the good work. Jim Shaum
Amazing service. Great prices. A.C.
Great service. I was traveling through on I-71 from Tennessee and had car trouble. I found Mikes Auto online and hoped for a good experience. He took my truck right in and personally ordered the parts to get me back on the road quickly. While I was waiting there many people were coming in for various services and each one was greeted with a smile. Mike is genuinely a very nice guy! If you are traveling through or from the area, don't hesitate to let Mike look under the hood for you. Chris Patrick.
Randy at Mikes Auto Center is great to work with. Very pleasant. Juliette Bai.
Very easy to work with. Responded to questions and concerns in a timely manner. Will definitely be a repeat customer when the time comes. Would recommend this business to everyone car shopping, or in need of repairs. Christy Ward.
Good honest people. Quality cars and good people. Austin Erwin
When I bought my 2008 Saturn Outlook here I was thrilled with the service I received. They were fair on the price and made the entire process hassle free. When something came up with my car I decided to have them work on the vehicle. The entire process has been amazing. I received frequent phone calls keeping me informed on parts required, and what it would cost me! I'm really impressed with the service I've received, and I'll definitely be bringing my car back here for future repairs. If you're looking to buy a car, or have work done on yours, I'd highly recommend Mike's Auto Center. Billy Harden
My niece just bought a car for Mike's auto. I made her go there because I know they are fair it will work with you on anything. They sold her a beautiful car for very low monthly payments. This car should last many years I'm very happy she is ecstatic. 5 stars Mike's auto. Creigh Dearth
This dealership is a gem! Recently purchased a 2017 Toyota Corolla and I was given all the necessary information as a first time car buyer to get the process handled from financing to maintenance! The team is very informative and patient, making me very comfortable with my experience. They worked around some hurdles I had in the initial purchase and were quick to help me find solutions! They truly care about their customers and satisfaction! I would recommend this company to anyone looking for repairs and interested in purchasing a quality presented vehicle and unbelievably reasonable prices! Thank you for going above and beyond to make sure I was comfortable and completely satisfied. Truly, a rare gem than I have already recommended to some friends! Ashley Miller.
Mike is awesome guy! Great service definitely will go back!!!! Lora Hamilton
A+ on customer service! They went WAY above to help my son during his visit to the area. You just never see this level of service anymore. Highly recommended. Elizabeth Fisher
Bought a Yukon from Randy at Mikes. He took care of everything and was very easy to work with. I would not hesitate to buy another car from him. Cliff Culgan
Church Van blew a brake line with 16 teenagers and I stranded 90 min away from home. Mike cleared off a rack and helped me out and we were back on the road in a few hours. Good service, good people. Jake Fell
Randy was the greatest salesman in the world. Got me rolling good in my 2003 Lexus. The Crawford Sisters
Just bought a 99 Corvette here and the experience was great. Everyone was polite and worked hard to make it stress free. Very happy and would recommend. Bill Thompson
Awesome service & kind & friendly!💯💯💯✅✅✅✅🎯🎯🎯🎯🎯. Craig Allen
10 stars, not only 5. Great job. Very approachable and professional staff, clean place. I did not have a car to go home, not only took me home but also he picked me up to them again. I am really impressed !!!
Fantastic job guys. Please keep it up and best of luck. Ahmed Ayed
Professional and friendly staff. Purchased a vehicle from 2500 miles away - no worries! Dave Willens CA.
Never wrote a review before but this place was worth breaking that mold. They are honest, fairly priced, and really go above and beyond. Have never had a company do such a great job at customer service and will not take my cars anywhere else again. Try them out and you will not be disappointed! Jason Oblinger
Mikes auto center was very accommodating. We are on a road trip and didn't want to spend the night. The guys at mikes were willing to stay late to help us get back on the road. Great service. Jacqui Cappuccilli
Great service!!! I was passing through on my way to Alabama when my truck broke down and left me stranded. These guys were fair and honest with me even stayed late on Friday afternoon and got me back on the road. Definitely suggest using these guys quality work and quality service at a fair price. Ace Fuqua
Service was prompt and friendly, and they were able to get me in on short notice. Their prices for more than fair, and actually the cheapest I could find for the work that needed done. Five stars would come back to Mike's Auto Center for more auto work. M Gillam
I will never take a vehicle anywhere else! Great service and wonderful people! They have gone above and beyond to save our family money while making sure our vehicle is safe. Thanks! T Frizz
Good price, honest people and fast repairs. This was our first time here and they even dropped and picked my husband up once they were finished. We will be back. Thank you!!! Joyce Koehler-Maier
Great service! Very friendly people who do great work. I won't take our vehicles anywhere else! Ryan Glasener
Amazing experience! Quality, fast service and did a great job squeezing us in on short notice. Will be back and highly recommend to others!
Friendly service... was in and out quickly and have had no further problems with my car since then. Jenna Ricker
Needed an oil change and tire rotation. They were busy but squeezed me in and did the work while I waited. I have never been disappointed with Mike's Auto. Mike Dwyer
Great service, got us right in while on our way to vacation due to a detached undercarriage cover - they had us back on the road in 15 minutes! This was perfect! Paul Porter
Excellent customer-service! Very happy with my experience at this shop! Hamrick CD
I had some car troubles due to going to a terrible "mechanic" & ended up getting a tow to mikes auto center & they were unbelievably nice and attentive & got my car fixed quick & got me back on the road in no time! I really appreciate mike helping me out. If you're ever in the area and need work done this is definitely the place you want to go to! Rachel Towles
Great service, would recommend this shop to anyone. Kirsten Hill
Very helpful! Went above and beyond in their service. Heidi Payne
Honest people good service. Jason Zugibe
Great service. Thanks Mike. Richard Livesey
Super fast service and reliable work. Honest and reliable. Needed emergency repair on driver side mirror. Illegal to drive without it. Mike handle the problem immediately and at a very reasonable iridescent. Thanks for your service. Andre Robert
Mike's Auto Center has taken care of my family's car maintenance for years. Always honest, professional, and they go above and beyond. Highly recommend! Deb Hart
The best used car salesman on the planet. I've bought many used vehicles over the last 30 years, but have never been so impressed as I was with Randy. Honest, professional, and fun to deal with. He took the time to understand what I needed, helped with my special financing needs, and got me the best deal ever. Highly recommended. Bill Williams
This makes my 2nd truck they r very friendly and helpful in getting u into a vehicle. Roger Teeters
Over yesterday and today I experienced quite unparalleled auto repair service from Mike’s Auto Center in Lexington, Ohio (Just W. off i-71 @ the Bellville/Lexington Exit). In a world of auto repair scams, rip-offs and as often as not just plain old poor service, … my “damsel-in-distress” experience on i-71 and my car’s subsequent repair work done at Mike’s Auto Service, has motivated me to write the most glowing recommendation possible! It began with a call to Mike’s Auto Service, extension #2, picked up by the service manager, – So my 2001 car broke down as I traveled alone on i-71 to visit my aged mother. A call to my husband @ home for help resulted in him contacting Mike’s Auto, – who ended up giving him the bad news… and then the good news. The bad news was that Mike’s Auto was scheduled out for a full week and could not take us until the following week. But, when my husband explained my stranded status, and that the tow truck was in-bound at that moment, the mgr said he’d call Mike, the owner, for guidance. That produced the first good news… Mike said to make room for my car. Unfortunately, the tow truck arrived quite late, and got my car to the garage minutes before closing time. Thankfully, they agreed to wait around until the car was towed in, but then informed me that I’d unfortunately have to wait until the next day for repairs to begin). He then arranged for me to be taken to the wonderfully managed Bellville Quality Inn to stay overnight, and then picked up again the next day when my car was repaired … at NO extra cost! The next morning, they sent someone to come and collect me at the hotel, and I was shuttled back to pick up the car. And… although knowing I was a prime target for price-gouging, I discovered to my pleasant surprise that the cost of repair (installation of a new alternator, with a life-time warranty to boot) was very, very reasonably priced! And on top of that… they were totally honest and told me that the serpentine belt was fine and did not need replacement! This was a further shock because my husband had already called them and authorized them to go ahead and replace the serpentine belt, as well, when they replaced the alternator! Double-shock! In conclusion, I want to highly recommend Mike’s Auto Center to anyone in need of auto repair service – local or traveling. Thank you, Mike, for making a command decision to fit me in your super-busy repair schedule. Not only are you a successful business man, but you are also a man of compassion. Secondly, thank you to the service technician – whose name I do not know – who did honest and excellent repair work. And finally, a special thanks to everyone who works there, for "going beyond the call of duty." You exemplified superior leadership and people skills, and I also admired the high level of organizational expertise you demonstrated in managing the service department. Thank you all, again. Rachel H. (P.s. I only wish your business was located in Cleveland!)
I bought a 2006 GMC Sierra 2500 HD from Mike a little over a month ago. Driving to work one day the transmission fluid line ruptured from rust, my usual mechanic said. I didn't know it as it sprayed fluid out and I in turn drove to work with less then required transmission fluid which was gone by the time I got there. As I was about 2 miles from work my RPMS jumped to 3200 at 30 mph then max speed of 15 mph after stopping at a red light. I didn't know this but I had fried my transmission. The warranty people refused to cover it saying that I should have stopped as soon as I noticed the RPMs jump. I was less than 2 miles from work folks. I was pissed. Mike was so cool when I talked to him. He found me a perfectly rebuilt 2500 HD matching transmission with a 3 yr, unlimited mileage warranty, THAT DAY, at a good price. Folks he is installing it for FREE!!! He is also fixing the rupture in the fluid line for FREE!!! He and his buddy brought a tow truck an hour and a half EACH WAY to pick up the truck for me for FREE way down in South East Ohio!!! This man takes care of his customers folks. He knew I was very upset and jumped in to fix the problem to do what ever he could immediately. I have never seen this level of care for a customer. I'm floored. Thank you Mike. You have a very happy customer. Also the company that provided the tow was Laurence's Towing in Mansfield. They were very professional in securing my truck and maneuvered very well in the parking area and street. Even the mechanics commented on how well he got my truck out. Thank you sir.